Joseph Thomas, instructor at the Dallas Institute of Funeral Services and fifth generation funeral director, will join certified Grief Coach Hannah Mason to discuss new ideas for connecting with clients using humor and grief support.

Joseph and Hannah have extensive experience working with funeral professionals and families, and get to share the latest ideas and best practices being taught in funeral programs and being practiced with families. The conversation will cover:

• Simple ways any Funeral Director can bring more humor to the clients that want it
• Being able to read your clients and understand their communicative needs
• Ideas for offering more grief support without overloading your schedule

After the webinar we’ll be sharing the highlighted research, summary materials, and webinar recording with all attendees.